Privacy Policy

DHA88 Privacy Policy – your data is our responsibility

Your privacy is our top priority at DHA88. Here we transparently explain how we collect, use, and protect your information.

Last updated: January 2026 Estimated read time: ~8 minutes

How does DHA88 protect your privacy?

We back our words with action when it comes to your data security. See our key measures below.

SSL Encryption

Every transaction and data exchange on DHA88 is secured with 256-bit SSL encryption. Your personal and financial information remains invisible to any third party.

Secure Data Storage

All your data is stored on encrypted servers. Our data centers operate in compliance with international security standards.

Your data is never sold

DHA88 will never sell your personal information to third parties. Protecting your privacy is our ethical commitment.

KYC Security

All documents submitted for identity verification are stored with the highest level of security and used solely for verification purposes.

You're in control

You can view, update, or request deletion of your data at any time. You have full rights over your personal information.

Marketing Opt-Out

You can unsubscribe from promotional emails and notifications at any time. We respect your preferences.


1 Introduction

DHA88 (referred to as "we", "DHA88", or the "Platform") operates an online betting and gaming platform for users in Bangladesh. We believe that protecting user privacy is a fundamental responsibility of any technology company.

This Privacy Policy explains what information DHA88 collects, why we collect it, how we use it, and what measures we take to keep it secure. By using the DHA88 website or app, you agree to this Privacy Policy.

This Privacy Policy governs our Terms & Conditions an integral part of it. We recommend reading both documents together.

2 What information we collect

DHA88 collects various types of information from you. Below is a detailed explanation of what data is collected and under what circumstances.

2.1 Information provided at registration

The following information is stored when you create an account with DHA88:

  • Full name – as per your national ID or passport
  • Mobile number – for account verification and communication
  • Email address – for transaction notifications and support
  • Date of birth – for age verification purposes
  • Current address – for identity verification purposes
  • Payment information – Mobile Pay/Nagad/Rocket number

2.2 Information provided during KYC verification

For withdrawals and large transactions, we may request the following documents to verify your identity:

  • Photos of both sides of your national ID card
  • Passport or driving license (where applicable)
  • Recent utility bill or bank statement (as proof of address)
  • Selfie photo (for identity verification)

2.3 Automatically Collected Information

When you use DHA88, the following information is collected automatically:

Data type Why it's collected
IP address For security and fraud prevention
Device information (OS, browser) To enhance your platform experience
Login time and activity logs For account security and audit purposes
Betting history For bonus allocation and responsible gaming monitoring
Cookies and session data To remember user preferences

3 How we use your information

DHA88 uses your data only for specific, legitimate purposes. We never collect or use more information than is necessary.

3.1 Primary Purpose

  • Account creation, management, and identity verification
  • Operating betting and gaming services and processing winnings
  • Processing deposits and withdrawals
  • Providing customer support
  • Compliance with legal obligations

3.2 Additional Purposes

  • Analyzing and improving platform performance
  • Fraud and anti-money laundering prevention
  • Responsible gaming monitoring
  • Sending promotional offers and bonuses (with your consent only)
  • Legal dispute resolution

Please note: DHA88 analyzes your betting history to promote responsible gaming. If we notice any concerning patterns in a member's gaming behavior, we may reach out — this is done entirely in your best interest.

4 Data Sharing Policy

DHA88 does not sell your personal information. However, there are certain circumstances where sharing your data may be necessary.

4.1 When information may be shared

  • Payment processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive the necessary information to process transactions
  • Technology partners: Technology service providers that support platform operations
  • Legal authorities: When required to comply with a court order or government directive
  • Fraud prevention: With fraud detection agencies (minimum necessary data only)

4.2 When Your Data Is Not Shared

  • For sale to advertising companies
  • For third-party marketing purposes
  • For any additional purpose without your explicit consent

5 Cookie Policy

DHA88 uses cookies on your browser. Cookies are small text files stored on your device that help improve your experience on the platform.

5.1 Cookies We Use

  • Essential Cookies: For maintaining login sessions and security — these cannot be disabled
  • Performance cookies: For monitoring website speed and usability
  • Functionality Cookies: To remember your language preferences and settings
  • Analytics Cookies: To analyze user behavior and improve the platform

5.2 Cookie Controls

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain DHA88 features.

6 Data Security Measures

DHA88 employs industry-leading technical and organizational measures to keep your data secure.

6.1 Technical Security

  • 256-bit SSL/TLS encryption — all data transmissions are secured
  • Passwords stored in encrypted databases (using hashing)
  • Two-Factor Authentication (2FA) support
  • Firewall and intrusion detection systems
  • Regular security audits and penetration testing

6.2 Organizational Security

  • Restricted Staff Access – only authorized personnel can view your data
  • Staff confidentiality training and agreements
  • Rapid response plan in the event of a data breach
  • Regular backups and disaster recovery planning

If you notice any suspicious activity on your account, Immediately Our Help Center let us know and we'll act promptly.

7 Your Data Rights

Every user at DHA88 has the following rights over their personal data. We fully respect and uphold each of these rights.

Right to Access

Right to know what personal data we hold about you

Right to Rectification

The right to request correction of inaccurate information

Right to Erasure

The right to request deletion of your data under certain conditions

Right to Restrict Processing

Right to restrict the processing of your data

Right to Data Portability

Right to obtain a copy of your data or transfer it elsewhere

Right to Object

Right to object to the use of your data for specific purposes

To exercise any of these rights, please Help Center or support@dha88.com. We will respond to your request within 30 business days.

8 Children's Privacy

DHA88 is intended exclusively for adults aged 18 and over. We never knowingly collect information from minors.

If we discover that a minor has registered on DHA88, we will immediately close the account and delete all associated data.

If you believe a child has created an account on DHA88, please contact us Help Center let us know.

9 Data Retention Period

DHA88 does not store your information indefinitely. Our data retention policy is outlined below:

  • Active account data: For as long as your account remains active
  • Closed account data: Up to 5 years for legal and regulatory requirements
  • Transaction records: 5–7 years due to anti-money laundering regulations
  • Cookies and session data: 30 days to 1 year (depending on type)
  • Customer support conversations: 3 years

Once legal obligations have been met, we securely delete or anonymize your data.

10 Privacy Policy Updates

DHA88 may update this Privacy Policy due to business changes, legal requirements, or technical improvements. For significant changes, we will:

  • We will display notifications on the platform
  • We will notify you at your registered email (where applicable)
  • We will update the "Last Updated" date at the top of the page

Continuing to use the platform after any changes means you accept the updated Privacy Policy. We recommend checking this page regularly.

11 Contact us

If you have any questions, concerns, or objections regarding this Privacy Policy, please get in touch with us. Our Data Privacy Team will carefully review your request.

Email: support@dha88.com

Help Center: dha88.com/help-center

Response time: Within 24–48 hours (in most cases)

To get in touch with us, visit our Help Center page. Support is available via live chat, phone, and email.


Trusted Platform

Your Privacy is Protected – Play with Confidence at DHA88

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